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Problem Solving

A collection of 2 issues

Solving Problem Solving: Meta Skills For Problem Solving

Each problem is new in different ways. And mechanically applying specialized tools often doesn’t take you far. So beyond specialized tools, you need meta-skills. The top meta-skill is learning. Immersing yourself in the area you are thinking about will help you solve problems better and quicker. Learning more broadly

Operating Efficiently: Thumb Rules for Increasing Operational Efficiency

ABC ships cereal to people. ABC has a large operations team that handles customer complaints, e.g., “I got the wrong kind of cereal,” “the cereal was too old,” “the cereal arrived too late,” etc., and custom requests, e.g., “I would like seventy custom boxes shipped to a company